Case Study Summary

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Llandudno with a significant black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the patio dull and unappealing. Despite their multiple tries with a store-bought pressure washer, the customer was unable to clean off the grime and had started losing hope. This report details how we renewed their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and did not remove the lichen.

Solution

Upon being reached out to, we quickly conducted a site survey to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and identify the challenges involved. We discussed our cleaning plan and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The large surface tool worked through the layers of grime and removed approximately 95% of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This crucial step keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to review the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We planned to revisit annually to perform a maintenance wash, keeping the patio’s beautiful look.

Transformation

The improvement was remarkable. The patio, once dominated by black lichen stains, was restored to its original color and beauty. The customer was thrilled with the outcome, noting a noticeable difference in the look and functionality of their entertaining area.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already scheduled annual visits to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Summary

This case study demonstrates Mr Clever Clean’s expertise in dealing with severe lichen infestations. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their best condition. Our dedication to top-notch service ensures outstanding outcomes every time.