Project Overview

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Livingston with a significant black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the outdoor space unsightly and uninviting. Despite their multiple tries with a store-bought pressure washer, the customer was unable to clean off the grime and had almost given up hope. This case study details how we restored their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and could not eliminate the stains.

Solution

Upon being reached out to, we quickly conducted a property assessment to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and understand the challenges involved. We discussed our cleaning plan and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and took off most of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This crucial step stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to review the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, maintaining the patio’s pristine condition.

Transformation

The transformation was stunning. The patio, once overrun by black lichen stains, was brought back to its original color and beauty. The customer was ecstatic with the outcome, noting a noticeable difference in the look and functionality of their entertaining area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This case study exemplifies Mr Clever Clean’s expertise in dealing with severe lichen infestations. By employing top-quality tools and methods, we can restore any outdoor space to their original beauty. Our focus on excellent results and happy clients delivers exceptional results every time.