Case Study Summary

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a client approached us in Leigh-on-Sea with a severe black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the outdoor space unsightly and uninviting. Despite their efforts with a standard home pressure washer, the customer was unable to get rid of the stains and had almost given up hope. This case study details how we restored their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and did not resolve the issue.

Cleaning Process

Upon being reached out to, we immediately conducted a detailed evaluation to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and understand the challenges involved. We discussed our cleaning plan and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our specialized equipment, we began the cleaning process. The large surface tool quickly removed debris and took off most of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This crucial step prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we encouraged the customer to check the patio. They were very pleased with the results and did not find any spots that needed more work. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We agreed to return annually to reapply the soft wash solution, preserving the patio’s spotless appearance.

Outcome

The change was remarkable. The patio, once dominated by black lichen stains, was returned to its original color and beauty. The customer was delighted with the outcome, noting a major upgrade in the appearance and usability of their entertaining area.

Client Testimonial

“The results are fantastic—we’re so happy! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already scheduled annual visits to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Summary

This project shows Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their original beauty. Our focus on excellent results and happy clients delivers exceptional results every time.