Case Study Summary

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Leigh with a severe black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the area less appealing. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had felt discouraged. This report details how we restored their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and could not eliminate the stains.

Cleaning Process

Upon being reached out to, we promptly conducted a property assessment to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and understand the challenges involved. We provided a thorough explanation of our method and presented a quote, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and eliminated the majority of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This essential phase stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to check the patio. They were very pleased with the results and did not find any spots that needed more work. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, preserving the patio’s beautiful look.

Transformation

The change was remarkable. The patio, once overrun by black lichen stains, was brought back to its natural state. The customer was ecstatic with the outcome, noting a major upgrade in the look and functionality of their patio area.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This case study shows Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their original beauty. Our focus on excellent results and happy clients guarantees satisfaction every time.