Introduction

At Mr Clever Clean, we take pride in tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Kingswinford with a persistent black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the patio unsightly and uninviting. Despite their multiple tries with a standard home pressure washer, the customer was unable to get rid of the stains and had started losing hope. This project summary details how we renewed their patio to its former glory.

Client Issues

• Black Lichen Infestation: The patio was plagued with pervasive black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and did not resolve the issue.

Our Approach

Upon being reached out to, we immediately conducted a detailed evaluation to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to assess the severity of the lichen infestation and understand the scope of the project. We provided a thorough explanation of our method and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This essential phase prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to inspect the patio. They were very pleased with the results and did not find any spots that needed more work. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We planned to revisit annually to redo the cleaning, keeping the patio’s spotless appearance.

Transformation

The change was remarkable. The patio, once dominated by black lichen stains, was brought back to its natural state. The customer was ecstatic with the outcome, noting a significant improvement in the appearance and usability of their entertaining area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already scheduled annual visits to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Conclusion

This case study exemplifies Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their former glory. Our dedication to top-notch service guarantees satisfaction every time.