Introduction

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Jarrow with a persistent black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the patio less appealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to remove the lichen and had almost given up hope. This project summary details how we renewed their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Our Approach

Upon being reached out to, we promptly conducted a detailed evaluation to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and evaluate the challenges involved. We provided a thorough explanation of our method and presented a quote, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we set up our commercial-grade pressure washer and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The advanced cleaner quickly removed debris and removed approximately 95% of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to prevent rapid regrowth. This important stage keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to inspect the patio. They were thrilled with the results and did not see any issues. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We planned to revisit annually to perform a maintenance wash, maintaining the patio’s beautiful look.

Results

The improvement was remarkable. The patio, once overrun by black lichen stains, was restored to its original color and beauty. The customer was ecstatic with the outcome, noting a significant improvement in the beauty and comfort of their outdoor space.

Customer Review

“The results are fantastic—we’re so happy! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio pristine. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This case study demonstrates Mr Clever Clean’s skill in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we can restore any outdoor space to their best condition. Our focus on excellent results and happy clients guarantees outstanding outcomes every time.