Case Study Summary

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Irlam with a severe black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the outdoor space less appealing. Despite their multiple tries with a store-bought pressure washer, the customer was unable to clean off the grime and had started losing hope. This report details how we restored their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Solution

Upon being reached out to, we promptly conducted a site survey to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and evaluate the scope of the project. We explained our approach in detail and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we assembled our high-powered cleaning equipment and a specialized flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This essential phase prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to check the patio. They were thrilled with the results and did not find any spots that needed more work. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We planned to revisit annually to redo the cleaning, maintaining the patio’s spotless appearance.

Results

The transformation was remarkable. The patio, once plagued by black lichen stains, was brought back to its natural state. The customer was ecstatic with the outcome, noting a significant improvement in the appearance and usability of their outdoor space.

Client Testimonial

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Conclusion

This experience shows Mr Clever Clean’s specialization in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their former glory. Our dedication to top-notch service ensures outstanding outcomes every time.