Project Overview

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Ipswich with a persistent black lichen infestation on their patio. The lichen had entirely masked the natural look of the patio, making the area unsightly and uninviting. Despite their multiple tries with a standard home pressure washer, the customer was unable to clean off the grime and had felt discouraged. This case study details how we brought back their patio to its former glory.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not remove the lichen.

Solution

Upon being contacted, we quickly conducted a detailed evaluation to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to assess the severity of the lichen infestation and understand the challenges involved. We provided a thorough explanation of our method and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we assembled our high-powered cleaning equipment and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The 21-inch flat surface cleaner quickly removed debris and took off most of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to inhibit new lichen formation. This essential phase keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to inspect the patio. They were very pleased with the results and did not find any spots that needed more work. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, preserving the patio’s beautiful look.

Results

The transformation was stunning. The patio, once plagued by black lichen stains, was brought back to its natural state. The customer was ecstatic with the outcome, noting a major upgrade in the look and functionality of their entertaining area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Summary

This experience demonstrates Mr Clever Clean’s specialization in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their former glory. Our focus on excellent results and happy clients ensures exceptional results every time.