Case Study Summary

At Mr Clever Clean, we take pride in tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Huyton with a significant black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the outdoor space unsightly and uninviting. Despite their efforts with a standard home pressure washer, the customer was unable to get rid of the stains and had felt discouraged. This case study details how we restored their patio to its former glory.

Client Issues

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and did not resolve the issue.

Cleaning Process

Upon being contacted, we quickly conducted a property assessment to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and identify the difficulties faced. We discussed our cleaning plan and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The large surface tool worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This important stage keeps organic contaminants at bay, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to check the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We agreed to return annually to redo the cleaning, keeping the patio’s pristine condition.

Transformation

The change was amazing. The patio, once plagued by black lichen stains, was brought back to its original color and beauty. The customer was thrilled with the outcome, noting a noticeable difference in the look and functionality of their patio area.

Customer Review

“We are absolutely thrilled with the results! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Summary

This case study exemplifies Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their former glory. Our dedication to top-notch service ensures outstanding outcomes every time.