Case Study Summary

At Mr Clever Clean, we take pride in tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Horwich with a persistent black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the patio unsightly and uninviting. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to remove the lichen and had almost given up hope. This case study details how we brought back their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and could not eliminate the stains.

Our Approach

Upon being reached out to, we immediately conducted a property assessment to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and identify the scope of the project. We provided a thorough explanation of our method and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The advanced cleaner effectively cut through the dirt and eliminated the majority of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to prevent rapid regrowth. This essential phase keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to review the patio. They were extremely satisfied with the results and did not see any issues. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, maintaining the patio’s beautiful look.

Outcome

The transformation was amazing. The patio, once dominated by black lichen stains, was restored to its natural state. The customer was thrilled with the outcome, noting a significant improvement in the beauty and comfort of their outdoor space.

Customer Feedback

“The results are fantastic—we’re so happy! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already scheduled annual visits to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Final Thoughts

This case study exemplifies Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we help bring outdoor areas back to life to their original beauty. Our focus on excellent results and happy clients ensures satisfaction every time.