Project Overview

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Hopwood with a persistent black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the outdoor space less appealing. Despite their efforts with a store-bought pressure washer, the customer was unable to get rid of the stains and had started losing hope. This report details how we restored their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Our Approach

Upon being called, we quickly conducted a property assessment to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and understand the difficulties faced. We explained our approach in detail and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we prepared our industrial-strength washer and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The large surface tool worked through the layers of grime and took off most of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to prevent rapid regrowth. This crucial step prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to inspect the patio. They were thrilled with the results and did not find any spots that needed more work. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We planned to revisit annually to redo the cleaning, preserving the patio’s beautiful look.

Outcome

The change was remarkable. The patio, once plagued by black lichen stains, was brought back to its original color and beauty. The customer was thrilled with the outcome, noting a noticeable difference in the look and functionality of their entertaining area.

Client Testimonial

“The results are fantastic—we’re so happy! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Summary

This project demonstrates Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we can restore any outdoor space to their former glory. Our commitment to quality and customer satisfaction ensures exceptional results every time.