Project Overview

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Holyfield with a significant black lichen infestation on their patio. The lichen had entirely masked the natural look of the patio, making the patio less appealing. Despite their attempts with a store-bought pressure washer, the customer was unable to remove the lichen and had started losing hope. This case study details how we brought back their patio to its former glory.

Client Issues

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Cleaning Process

Upon being contacted, we quickly conducted a detailed evaluation to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and understand the scope of the project. We provided a thorough explanation of our method and presented a quote, which the customer approved.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we assembled our industrial-strength washer and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to prevent rapid regrowth. This essential phase stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to check the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, maintaining the patio’s spotless appearance.

Transformation

The change was stunning. The patio, once overrun by black lichen stains, was brought back to its original color and beauty. The customer was ecstatic with the outcome, noting a major upgrade in the appearance and usability of their outdoor space.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio pristine. Their service is truly unmatched!” – Satisfied Customer

Summary

This case study exemplifies Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we can restore any outdoor space to their former glory. Our commitment to quality and customer satisfaction guarantees outstanding outcomes every time.