Project Overview

At Mr Clever Clean, we focus on tackling the toughest exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Hodgehill with a significant black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the outdoor space dull and unappealing. Despite their attempts with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had felt discouraged. This report details how we restored their patio to its former glory.

Client Issues

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and could not eliminate the stains.

Cleaning Process

Upon being contacted, we promptly conducted a property assessment to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and evaluate the difficulties faced. We explained our approach in detail and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a large-surface cleaning tool to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The large surface tool worked through the layers of grime and took off most of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This important stage prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to check the patio. They were thrilled with the results and did not find any spots that needed more work. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We agreed to return annually to redo the cleaning, keeping the patio’s beautiful look.

Transformation

The transformation was amazing. The patio, once overrun by black lichen stains, was restored to its bright, clean appearance. The customer was delighted with the outcome, noting a noticeable difference in the beauty and comfort of their outdoor space.

Client Testimonial

“We are absolutely thrilled with the results! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This experience exemplifies Mr Clever Clean’s specialization in dealing with severe lichen infestations. By employing top-quality tools and methods, we help bring outdoor areas back to life to their original beauty. Our commitment to quality and customer satisfaction ensures outstanding outcomes every time.