Project Overview

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Hitchin with a persistent black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the area unsightly and uninviting. Despite their attempts with a store-bought pressure washer, the customer was unable to get rid of the stains and had felt discouraged. This report details how we restored their patio to its former glory.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Our Approach

Upon being reached out to, we quickly conducted a property assessment to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and evaluate the scope of the project. We explained our approach in detail and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we set up our commercial-grade pressure washer and a large-surface cleaning tool to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The advanced cleaner quickly removed debris and eliminated the majority of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to prevent rapid regrowth. This essential phase stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to check the patio. They were thrilled with the results and did not find any spots that needed more work. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, preserving the patio’s spotless appearance.

Transformation

The transformation was remarkable. The patio, once overrun by black lichen stains, was restored to its natural state. The customer was delighted with the outcome, noting a significant improvement in the appearance and usability of their outdoor space.

Customer Feedback

“We are absolutely thrilled with the results! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This project shows Mr Clever Clean’s expertise in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their best condition. Our dedication to top-notch service ensures exceptional results every time.