Introduction

At Mr Clever Clean, we take pride in tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Halifax with a persistent black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the outdoor space less appealing. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had almost given up hope. This case study details how we renewed their patio to its former glory.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being reached out to, we immediately conducted a site survey to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to examine the severity of the lichen infestation and understand the challenges involved. We provided a thorough explanation of our method and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we began the cleaning process. The large surface tool worked through the layers of grime and took off most of the black lichen staining, restoring much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This crucial step prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to review the patio. They were extremely satisfied with the results and did not identify any areas needing further attention. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, keeping the patio’s beautiful look.

Outcome

The improvement was remarkable. The patio, once dominated by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a major upgrade in the look and functionality of their outdoor space.

Client Testimonial

“The results are fantastic—we’re so happy! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Conclusion

This project shows Mr Clever Clean’s expertise in dealing with severe lichen infestations. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their former glory. Our commitment to quality and customer satisfaction guarantees exceptional results every time.