Project Overview

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Goosewell with a persistent black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the area less appealing. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had felt discouraged. This report details how we restored their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and did not resolve the issue.

Cleaning Process

Upon being contacted, we promptly conducted a site survey to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to assess the severity of the lichen infestation and identify the difficulties faced. We provided a thorough explanation of our method and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we assembled our industrial-strength washer and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The advanced cleaner quickly removed debris and took off most of the black lichen staining, restoring much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This essential phase stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to review the patio. They were extremely satisfied with the results and did not identify any areas needing further attention. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to redo the cleaning, keeping the patio’s spotless appearance.

Results

The transformation was remarkable. The patio, once plagued by black lichen stains, was brought back to its natural state. The customer was thrilled with the outcome, noting a major upgrade in the appearance and usability of their outdoor space.

Customer Review

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already scheduled annual visits to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This project exemplifies Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we can restore any outdoor space to their former glory. Our commitment to quality and customer satisfaction guarantees outstanding outcomes every time.