Case Study Summary

At Mr Clever Clean, we specialize in tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Godalming with a severe black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the outdoor space dull and unappealing. Despite their multiple tries with a store-bought pressure washer, the customer was unable to clean off the grime and had felt discouraged. This case study details how we brought back their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Cleaning Process

Upon being contacted, we promptly conducted a detailed evaluation to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and understand the difficulties faced. We explained our approach in detail and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we prepared our industrial-strength washer and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The large surface tool quickly removed debris and eliminated the majority of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This crucial step stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to inspect the patio. They were very pleased with the results and did not find any spots that needed more work. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to redo the cleaning, keeping the patio’s beautiful look.

Results

The improvement was amazing. The patio, once dominated by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a major upgrade in the look and functionality of their entertaining area.

Client Testimonial

“We are absolutely thrilled with the results! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This project demonstrates Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their former glory. Our dedication to top-notch service delivers exceptional results every time.