Case Study Summary

At Mr Clever Clean, we take pride in tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Garforth with a significant black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the outdoor space unsightly and uninviting. Despite their attempts with a standard home pressure washer, the customer was unable to remove the lichen and had started losing hope. This case study details how we restored their patio to its former glory.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which only left streaks and did not resolve the issue.

Our Approach

Upon being called, we immediately conducted a property assessment to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and identify the scope of the project. We provided a thorough explanation of our method and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The advanced cleaner worked through the layers of grime and eliminated the majority of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This important stage keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to check the patio. They were extremely satisfied with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, keeping the patio’s pristine condition.

Transformation

The transformation was stunning. The patio, once dominated by black lichen stains, was returned to its bright, clean appearance. The customer was ecstatic with the outcome, noting a major upgrade in the beauty and comfort of their outdoor space.

Customer Review

“The results are fantastic—we’re so happy! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Summary

This case study shows Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we help bring outdoor areas back to life to their best condition. Our commitment to quality and customer satisfaction guarantees outstanding outcomes every time.