Case Study Summary

At Mr Clever Clean, we focus on tackling the toughest exterior cleaning issues across the United Kingdom. Recently, a client approached us in Evesham with a persistent black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the area less appealing. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had almost given up hope. This case study details how we restored their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not resolve the issue.

Cleaning Process

Upon being reached out to, we quickly conducted a site survey to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and identify the scope of the project. We provided a thorough explanation of our method and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The large surface tool quickly removed debris and removed approximately 95% of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This essential phase prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to review the patio. They were thrilled with the results and did not see any issues. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We agreed to return annually to reapply the soft wash solution, preserving the patio’s beautiful look.

Results

The transformation was amazing. The patio, once plagued by black lichen stains, was brought back to its original color and beauty. The customer was delighted with the outcome, noting a significant improvement in the appearance and usability of their outdoor space.

Customer Review

“The results are fantastic—we’re so happy! The patio has been completely transformed, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Conclusion

This project exemplifies Mr Clever Clean’s specialization in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their former glory. Our dedication to top-notch service guarantees outstanding outcomes every time.