Project Overview

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Ellesmere Port with a severe black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the area dull and unappealing. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had felt discouraged. This report details how we renewed their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and did not resolve the issue.

Cleaning Process

Upon being called, we quickly conducted a property assessment to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the customer’s property to assess the severity of the lichen infestation and understand the scope of the project. We provided a thorough explanation of our method and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we set up our industrial-strength washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The large surface tool worked through the layers of grime and removed approximately 95% of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This crucial step prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to inspect the patio. They were very pleased with the results and did not find any spots that needed more work. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We agreed to return annually to perform a maintenance wash, keeping the patio’s pristine condition.

Outcome

The improvement was remarkable. The patio, once dominated by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a significant improvement in the beauty and comfort of their outdoor space.

Customer Review

“We are absolutely thrilled with the results! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was thorough and courteous, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio looking its best. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This project exemplifies Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we can restore any outdoor space to their original beauty. Our commitment to quality and customer satisfaction ensures outstanding outcomes every time.