Case Study Summary

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Eling with a significant black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the patio less appealing. Despite their efforts with a standard home pressure washer, the customer was unable to clean off the grime and had started losing hope. This project summary details how we brought back their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and did not resolve the issue.

Our Approach

Upon being called, we immediately conducted a property assessment to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and understand the difficulties faced. We provided a thorough explanation of our method and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and took off most of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This crucial step prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to review the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We planned to revisit annually to redo the cleaning, maintaining the patio’s pristine condition.

Results

The improvement was remarkable. The patio, once overrun by black lichen stains, was brought back to its original color and beauty. The customer was ecstatic with the outcome, noting a significant improvement in the look and functionality of their outdoor space.

Customer Review

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This case study exemplifies Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their original beauty. Our commitment to quality and customer satisfaction guarantees exceptional results every time.