Introduction

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a property owner approached us in Elgin with a persistent black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the area unsightly and uninviting. Despite their attempts with a store-bought pressure washer, the customer was unable to remove the lichen and had felt discouraged. This project summary details how we brought back their patio to its former glory.

Obstacles Faced

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and did not resolve the issue.

Solution

Upon being reached out to, we quickly conducted a site survey to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and evaluate the difficulties faced. We explained our approach in detail and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we prepared our industrial-strength washer and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The advanced cleaner worked through the layers of grime and eliminated the majority of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This crucial step prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to check the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to redo the cleaning, preserving the patio’s spotless appearance.

Results

The improvement was stunning. The patio, once dominated by black lichen stains, was brought back to its original color and beauty. The customer was ecstatic with the outcome, noting a major upgrade in the look and functionality of their outdoor space.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Summary

This project demonstrates Mr Clever Clean’s skill in dealing with severe lichen infestations. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their original beauty. Our commitment to quality and customer satisfaction ensures exceptional results every time.