Introduction

At Mr Clever Clean, we specialize in tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Edgbaston with a severe black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the outdoor space less appealing. Despite their attempts with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had felt discouraged. This project summary details how we brought back their patio to its former glory.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Our Approach

Upon being contacted, we promptly conducted a property assessment to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and identify the scope of the project. We provided a thorough explanation of our method and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a large-surface cleaning tool to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The large surface tool quickly removed debris and eliminated the majority of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This important stage prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to check the patio. They were very pleased with the results and did not find any spots that needed more work. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to redo the cleaning, preserving the patio’s pristine condition.

Outcome

The improvement was amazing. The patio, once overrun by black lichen stains, was returned to its bright, clean appearance. The customer was ecstatic with the outcome, noting a major upgrade in the look and functionality of their entertaining area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This case study shows Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their best condition. Our focus on excellent results and happy clients delivers satisfaction every time.