Introduction

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a client approached us in Ecclesfield with a severe black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the patio dull and unappealing. Despite their efforts with a store-bought pressure washer, the customer was unable to clean off the grime and had started losing hope. This project summary details how we renewed their patio to its former glory.

Client Issues

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and did not resolve the issue.

Our Approach

Upon being contacted, we promptly conducted a site survey to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and understand the difficulties faced. We provided a thorough explanation of our method and presented a quote, which the customer approved.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and took off most of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to inhibit new lichen formation. This important stage prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to check the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We agreed to return annually to redo the cleaning, preserving the patio’s pristine condition.

Transformation

The transformation was remarkable. The patio, once dominated by black lichen stains, was returned to its natural state. The customer was ecstatic with the outcome, noting a major upgrade in the appearance and usability of their entertaining area.

Customer Feedback

“We are absolutely thrilled with the results! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio pristine. Their service is truly unmatched!” – Satisfied Customer

Summary

This experience demonstrates Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we can restore any outdoor space to their original beauty. Our commitment to quality and customer satisfaction delivers outstanding outcomes every time.