Introduction

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a property owner approached us in East Kilbride with a severe black lichen infestation on their patio. The lichen had covered up the original color of the patio, making the area less appealing. Despite their multiple tries with a store-bought pressure washer, the customer was unable to get rid of the stains and had started losing hope. This report details how we renewed their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with pervasive black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not resolve the issue.

Cleaning Process

Upon being reached out to, we immediately conducted a site survey to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and understand the challenges involved. We provided a thorough explanation of our method and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we set up our industrial-strength washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The advanced cleaner quickly removed debris and removed approximately 95% of the black lichen staining, restoring much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This essential phase stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to inspect the patio. They were very pleased with the results and did not see any issues. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We agreed to return annually to reapply the soft wash solution, preserving the patio’s spotless appearance.

Results

The change was remarkable. The patio, once overrun by black lichen stains, was brought back to its bright, clean appearance. The customer was delighted with the outcome, noting a noticeable difference in the appearance and usability of their patio area.

Customer Feedback

“The results are fantastic—we’re so happy! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Summary

This experience demonstrates Mr Clever Clean’s specialization in dealing with severe lichen infestations. By using advanced equipment and specialized solutions, we help bring outdoor areas back to life to their original beauty. Our focus on excellent results and happy clients ensures exceptional results every time.