Project Overview

At Mr Clever Clean, we focus on tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Droitwich Spa with a persistent black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the patio unsightly and uninviting. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to remove the lichen and had felt discouraged. This project summary details how we brought back their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being contacted, we promptly conducted a site survey to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and understand the difficulties faced. We provided a thorough explanation of our method and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The 21-inch flat surface cleaner quickly removed debris and took off most of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This crucial step prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to inspect the patio. They were extremely satisfied with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to redo the cleaning, preserving the patio’s pristine condition.

Results

The improvement was remarkable. The patio, once overrun by black lichen stains, was restored to its natural state. The customer was thrilled with the outcome, noting a noticeable difference in the appearance and usability of their entertaining area.

Client Testimonial

“We are absolutely thrilled with the results! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Conclusion

This case study demonstrates Mr Clever Clean’s skill in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their original beauty. Our focus on excellent results and happy clients ensures outstanding outcomes every time.