Case Study Summary

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Dewsbury with a persistent black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the outdoor space less appealing. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had almost given up hope. This project summary details how we renewed their patio to its former glory.

Client Issues

• Black Lichen Infestation: The patio was plagued with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and did not remove the lichen.

Cleaning Process

Upon being called, we immediately conducted a property assessment to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and understand the difficulties faced. We discussed our cleaning plan and presented a quote, which the customer approved.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a large-surface cleaning tool to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The large surface tool worked through the layers of grime and took off most of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to prevent rapid regrowth. This important stage stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to check the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to redo the cleaning, keeping the patio’s spotless appearance.

Outcome

The change was remarkable. The patio, once dominated by black lichen stains, was returned to its bright, clean appearance. The customer was thrilled with the outcome, noting a major upgrade in the look and functionality of their patio area.

Customer Review

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio pristine. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This case study demonstrates Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their best condition. Our commitment to quality and customer satisfaction ensures outstanding outcomes every time.