Introduction

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Crosby with a severe black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the outdoor space dull and unappealing. Despite their attempts with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had started losing hope. This case study details how we brought back their patio to its former glory.

Client Issues

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Our Approach

Upon being reached out to, we quickly conducted a detailed evaluation to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and evaluate the challenges involved. We provided a thorough explanation of our method and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we set up our commercial-grade pressure washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and eliminated the majority of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This crucial step keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we encouraged the customer to review the patio. They were very pleased with the results and did not find any spots that needed more work. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We planned to revisit annually to perform a maintenance wash, preserving the patio’s beautiful look.

Results

The transformation was stunning. The patio, once dominated by black lichen stains, was brought back to its original color and beauty. The customer was delighted with the outcome, noting a noticeable difference in the appearance and usability of their patio area.

Customer Review

“The results are fantastic—we’re so happy! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already set up a yearly maintenance plan to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Summary

This project exemplifies Mr Clever Clean’s specialization in dealing with severe lichen infestations. By using advanced equipment and specialized solutions, we can restore any outdoor space to their best condition. Our focus on excellent results and happy clients delivers outstanding outcomes every time.