Project Overview

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a client approached us in Crewe with a significant black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the outdoor space unsightly and uninviting. Despite their efforts with a store-bought pressure washer, the customer was unable to remove the lichen and had started losing hope. This case study details how we brought back their patio to its former glory.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and could not eliminate the stains.

Cleaning Process

Upon being contacted, we quickly conducted a detailed evaluation to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and evaluate the scope of the project. We explained our approach in detail and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we assembled our high-powered cleaning equipment and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The 21-inch flat surface cleaner quickly removed debris and took off most of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This important stage stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to check the patio. They were thrilled with the results and did not find any spots that needed more work. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We agreed to return annually to redo the cleaning, maintaining the patio’s pristine condition.

Results

The change was amazing. The patio, once overrun by black lichen stains, was returned to its original color and beauty. The customer was ecstatic with the outcome, noting a major upgrade in the beauty and comfort of their entertaining area.

Customer Review

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already scheduled annual visits to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Conclusion

This case study exemplifies Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we help bring outdoor areas back to life to their best condition. Our focus on excellent results and happy clients ensures outstanding outcomes every time.