Case Study Summary

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Corby with a severe black lichen infestation on their patio. The lichen had entirely masked the natural look of the patio, making the patio less appealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had felt discouraged. This project summary details how we brought back their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Our Approach

Upon being contacted, we promptly conducted a site survey to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and identify the challenges involved. We discussed our cleaning plan and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a large-surface cleaning tool to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The large surface tool effectively cut through the dirt and took off most of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to inhibit new lichen formation. This important stage keeps organic contaminants at bay, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to check the patio. They were extremely satisfied with the results and did not see any issues. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to redo the cleaning, keeping the patio’s beautiful look.

Outcome

The transformation was stunning. The patio, once overrun by black lichen stains, was returned to its bright, clean appearance. The customer was ecstatic with the outcome, noting a noticeable difference in the look and functionality of their entertaining area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio pristine. Their service is truly unmatched!” – Satisfied Customer

Summary

This project exemplifies Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their original beauty. Our dedication to top-notch service ensures outstanding outcomes every time.