Project Overview

At Mr Clever Clean, we specialize in tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Colwyn Bay with a significant black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the patio less appealing. Despite their attempts with a standard home pressure washer, the customer was unable to clean off the grime and had started losing hope. This report details how we renewed their patio to its former glory.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and did not remove the lichen.

Our Approach

Upon being called, we immediately conducted a detailed evaluation to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and identify the challenges involved. We explained our approach in detail and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The 21-inch flat surface cleaner quickly removed debris and eliminated the majority of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This important stage prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to review the patio. They were thrilled with the results and did not find any spots that needed more work. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, maintaining the patio’s beautiful look.

Results

The improvement was stunning. The patio, once dominated by black lichen stains, was restored to its natural state. The customer was thrilled with the outcome, noting a major upgrade in the look and functionality of their outdoor space.

Customer Feedback

“The results are fantastic—we’re so happy! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was thorough and courteous, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This case study exemplifies Mr Clever Clean’s skill in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we can restore any outdoor space to their former glory. Our dedication to top-notch service ensures outstanding outcomes every time.