Introduction

At Mr Clever Clean, we focus on tackling the toughest exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Collycroft with a significant black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the area less appealing. Despite their multiple tries with a store-bought pressure washer, the customer was unable to get rid of the stains and had started losing hope. This report details how we brought back their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and did not resolve the issue.

Cleaning Process

Upon being called, we promptly conducted a property assessment to assess the extent of the infestation and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and evaluate the challenges involved. We provided a thorough explanation of our method and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The large surface tool worked through the layers of grime and took off most of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This crucial step stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to review the patio. They were extremely satisfied with the results and did not see any issues. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We planned to revisit annually to redo the cleaning, maintaining the patio’s beautiful look.

Results

The transformation was remarkable. The patio, once plagued by black lichen stains, was returned to its original color and beauty. The customer was thrilled with the outcome, noting a major upgrade in the beauty and comfort of their outdoor space.

Customer Review

“The results are fantastic—we’re so happy! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Summary

This case study demonstrates Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we can restore any outdoor space to their original beauty. Our dedication to top-notch service guarantees exceptional results every time.