Introduction

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Colchester with a severe black lichen infestation on their patio. The lichen had covered up the original color of the patio, making the outdoor space unsightly and uninviting. Despite their attempts with a store-bought pressure washer, the customer was unable to remove the lichen and had started losing hope. This case study details how we restored their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and could not eliminate the stains.

Cleaning Process

Upon being contacted, we immediately conducted a property assessment to assess the extent of the infestation and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and understand the difficulties faced. We explained our approach in detail and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The large surface tool effectively cut through the dirt and took off most of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This crucial step stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to check the patio. They were extremely satisfied with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, preserving the patio’s beautiful look.

Outcome

The transformation was amazing. The patio, once plagued by black lichen stains, was restored to its original color and beauty. The customer was delighted with the outcome, noting a major upgrade in the look and functionality of their patio area.

Customer Review

“We are absolutely thrilled with the results! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already scheduled annual visits to keep our patio looking its best. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This experience shows Mr Clever Clean’s specialization in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their former glory. Our commitment to quality and customer satisfaction ensures exceptional results every time.