Project Overview

At Mr Clever Clean, we take pride in tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Cleethorpes with a persistent black lichen infestation on their patio. The lichen had entirely masked the natural look of the patio, making the patio less appealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to get rid of the stains and had felt discouraged. This case study details how we renewed their patio to its former glory.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not resolve the issue.

Solution

Upon being contacted, we quickly conducted a detailed evaluation to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and understand the scope of the project. We explained our approach in detail and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we prepared our industrial-strength washer and a specialized flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to prevent rapid regrowth. This crucial step keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to review the patio. They were thrilled with the results and did not find any spots that needed more work. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We planned to revisit annually to redo the cleaning, maintaining the patio’s pristine condition.

Results

The change was amazing. The patio, once overrun by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a major upgrade in the look and functionality of their patio area.

Client Testimonial

“The results are fantastic—we’re so happy! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Summary

This project exemplifies Mr Clever Clean’s skill in dealing with severe lichen infestations. By using advanced equipment and specialized solutions, we help bring outdoor areas back to life to their former glory. Our dedication to top-notch service delivers outstanding outcomes every time.