Case Study Summary

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Cirencester with a persistent black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the area less appealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to clean off the grime and had started losing hope. This report details how we renewed their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and did not resolve the issue.

Solution

Upon being reached out to, we immediately conducted a property assessment to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and identify the difficulties faced. We provided a thorough explanation of our method and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and eliminated the majority of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This crucial step keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we encouraged the customer to inspect the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We agreed to return annually to redo the cleaning, maintaining the patio’s beautiful look.

Results

The transformation was stunning. The patio, once plagued by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a noticeable difference in the look and functionality of their patio area.

Customer Review

“The results are fantastic—we’re so happy! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio looking its best. Highly recommend their services!” – Satisfied Customer

Summary

This experience exemplifies Mr Clever Clean’s skill in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their best condition. Our dedication to top-notch service delivers exceptional results every time.