Introduction

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a client approached us in Chester with a significant black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the patio less appealing. Despite their attempts with a standard home pressure washer, the customer was unable to clean off the grime and had started losing hope. This report details how we renewed their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and did not remove the lichen.

Cleaning Process

Upon being called, we quickly conducted a property assessment to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the customer’s property to assess the severity of the lichen infestation and evaluate the difficulties faced. We explained our approach in detail and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we set up our commercial-grade pressure washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The large surface tool worked through the layers of grime and took off most of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This crucial step stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we encouraged the customer to inspect the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, preserving the patio’s beautiful look.

Outcome

The improvement was amazing. The patio, once dominated by black lichen stains, was returned to its original color and beauty. The customer was ecstatic with the outcome, noting a major upgrade in the look and functionality of their entertaining area.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already set up a yearly maintenance plan to keep our patio pristine. We strongly recommend them to others!” – Satisfied Customer

Final Thoughts

This experience shows Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their former glory. Our focus on excellent results and happy clients ensures outstanding outcomes every time.