Case Study Summary

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Cheshunt with a severe black lichen infestation on their patio. The lichen had entirely masked the natural look of the patio, making the area dull and unappealing. Despite their efforts with a standard home pressure washer, the customer was unable to get rid of the stains and had started losing hope. This project summary details how we restored their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being called, we promptly conducted a detailed evaluation to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and identify the challenges involved. We provided a thorough explanation of our method and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The large surface tool worked through the layers of grime and removed approximately 95% of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to prevent rapid regrowth. This crucial step prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to review the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, preserving the patio’s pristine condition.

Transformation

The improvement was stunning. The patio, once dominated by black lichen stains, was restored to its bright, clean appearance. The customer was ecstatic with the outcome, noting a major upgrade in the beauty and comfort of their entertaining area.

Client Testimonial

“The results are fantastic—we’re so happy! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already scheduled annual visits to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This case study demonstrates Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we help bring outdoor areas back to life to their original beauty. Our dedication to top-notch service delivers outstanding outcomes every time.