Project Overview

At Mr Clever Clean, we focus on tackling the toughest exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Chelsea with a persistent black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the patio dull and unappealing. Despite their attempts with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had started losing hope. This report details how we brought back their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which failed to make a difference and did not resolve the issue.

Cleaning Process

Upon being reached out to, we quickly conducted a detailed evaluation to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to assess the severity of the lichen infestation and understand the scope of the project. We discussed our cleaning plan and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we set up our commercial-grade pressure washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and removed approximately 95% of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This crucial step prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to inspect the patio. They were very pleased with the results and did not find any spots that needed more work. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We planned to revisit annually to perform a maintenance wash, maintaining the patio’s spotless appearance.

Outcome

The change was amazing. The patio, once overrun by black lichen stains, was returned to its original color and beauty. The customer was thrilled with the outcome, noting a noticeable difference in the beauty and comfort of their outdoor space.

Customer Review

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Conclusion

This project exemplifies Mr Clever Clean’s skill in dealing with severe lichen infestations. By employing top-quality tools and methods, we can restore any outdoor space to their former glory. Our dedication to top-notch service ensures exceptional results every time.