Project Overview

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Chatham with a severe black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the outdoor space less appealing. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had felt discouraged. This case study details how we restored their patio to its former glory.

Obstacles Faced

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being contacted, we immediately conducted a property assessment to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and evaluate the challenges involved. We discussed our cleaning plan and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we set up our industrial-strength washer and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This important stage stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to inspect the patio. They were thrilled with the results and did not find any spots that needed more work. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, preserving the patio’s spotless appearance.

Outcome

The transformation was amazing. The patio, once overrun by black lichen stains, was restored to its natural state. The customer was ecstatic with the outcome, noting a major upgrade in the appearance and usability of their outdoor space.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This experience exemplifies Mr Clever Clean’s specialization in dealing with severe lichen infestations. By employing top-quality tools and methods, we can restore any outdoor space to their former glory. Our focus on excellent results and happy clients delivers satisfaction every time.