Introduction

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Chaddlewood with a severe black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the patio less appealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to remove the lichen and had felt discouraged. This case study details how we restored their patio to its former glory.

Client Issues

• Black Lichen Infestation: The patio was plagued with pervasive black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which only left streaks and could not eliminate the stains.

Cleaning Process

Upon being called, we promptly conducted a detailed evaluation to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and identify the difficulties faced. We discussed our cleaning plan and presented a quote, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a large-surface cleaning tool to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The large surface tool worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This important stage keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to review the patio. They were thrilled with the results and did not find any spots that needed more work. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We agreed to return annually to perform a maintenance wash, keeping the patio’s pristine condition.

Outcome

The transformation was amazing. The patio, once plagued by black lichen stains, was brought back to its original color and beauty. The customer was thrilled with the outcome, noting a significant improvement in the beauty and comfort of their entertaining area.

Client Testimonial

“The results are fantastic—we’re so happy! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This experience demonstrates Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we can restore any outdoor space to their best condition. Our commitment to quality and customer satisfaction delivers exceptional results every time.