Case Study Summary

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Chadderton with a persistent black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the patio less appealing. Despite their attempts with a standard home pressure washer, the customer was unable to remove the lichen and had started losing hope. This case study details how we restored their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and could not eliminate the stains.

Our Approach

Upon being contacted, we promptly conducted a site survey to assess the extent of the infestation and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and evaluate the difficulties faced. We explained our approach in detail and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our specialized equipment, we began the cleaning process. The large surface tool effectively cut through the dirt and took off most of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This crucial step stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to check the patio. They were thrilled with the results and did not find any spots that needed more work. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We agreed to return annually to reapply the soft wash solution, maintaining the patio’s beautiful look.

Results

The improvement was remarkable. The patio, once plagued by black lichen stains, was returned to its original color and beauty. The customer was delighted with the outcome, noting a significant improvement in the look and functionality of their outdoor space.

Client Testimonial

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Conclusion

This project shows Mr Clever Clean’s skill in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we can restore any outdoor space to their original beauty. Our focus on excellent results and happy clients guarantees outstanding outcomes every time.