Introduction

At Mr Clever Clean, we take pride in tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a client approached us in Caversham with a persistent black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the area unsightly and uninviting. Despite their efforts with a store-bought pressure washer, the customer was unable to remove the lichen and had felt discouraged. This report details how we brought back their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and did not resolve the issue.

Cleaning Process

Upon being reached out to, we immediately conducted a site survey to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and identify the challenges involved. We discussed our cleaning plan and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we prepared our industrial-strength washer and a large-surface cleaning tool to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This crucial step keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to review the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We agreed to return annually to reapply the soft wash solution, maintaining the patio’s spotless appearance.

Results

The improvement was remarkable. The patio, once dominated by black lichen stains, was brought back to its bright, clean appearance. The customer was delighted with the outcome, noting a major upgrade in the appearance and usability of their patio area.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already set up a yearly maintenance plan to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Final Thoughts

This case study shows Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we help bring outdoor areas back to life to their former glory. Our commitment to quality and customer satisfaction guarantees exceptional results every time.