Project Overview

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a client approached us in Cardiff with a persistent black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the patio unsightly and uninviting. Despite their attempts with a store-bought pressure washer, the customer was unable to remove the lichen and had felt discouraged. This case study details how we restored their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and could not eliminate the stains.

Our Approach

Upon being called, we promptly conducted a detailed evaluation to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and understand the scope of the project. We provided a thorough explanation of our method and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we assembled our high-powered cleaning equipment and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The advanced cleaner worked through the layers of grime and took off most of the black lichen staining, restoring much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This crucial step prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to review the patio. They were very pleased with the results and did not see any issues. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We planned to revisit annually to perform a maintenance wash, maintaining the patio’s pristine condition.

Outcome

The improvement was remarkable. The patio, once dominated by black lichen stains, was returned to its bright, clean appearance. The customer was ecstatic with the outcome, noting a significant improvement in the look and functionality of their patio area.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Conclusion

This experience exemplifies Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their original beauty. Our commitment to quality and customer satisfaction delivers outstanding outcomes every time.