Case Study Summary

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Cannock with a persistent black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the area less appealing. Despite their multiple tries with a store-bought pressure washer, the customer was unable to get rid of the stains and had almost given up hope. This case study details how we restored their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and could not eliminate the stains.

Our Approach

Upon being contacted, we promptly conducted a detailed evaluation to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and evaluate the difficulties faced. We discussed our cleaning plan and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a large-surface cleaning tool to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This important stage keeps organic contaminants at bay, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to inspect the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer arranged an annual maintenance service. We agreed to return annually to perform a maintenance wash, preserving the patio’s pristine condition.

Transformation

The improvement was remarkable. The patio, once overrun by black lichen stains, was restored to its original color and beauty. The customer was ecstatic with the outcome, noting a noticeable difference in the beauty and comfort of their entertaining area.

Customer Feedback

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already scheduled annual visits to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This project shows Mr Clever Clean’s skill in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we help bring outdoor areas back to life to their original beauty. Our commitment to quality and customer satisfaction guarantees exceptional results every time.