Introduction

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Canning Town with a significant black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the area unsightly and uninviting. Despite their efforts with a standard home pressure washer, the customer was unable to get rid of the stains and had felt discouraged. This project summary details how we brought back their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Our Approach

Upon being contacted, we immediately conducted a property assessment to assess the extent of the infestation and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and evaluate the scope of the project. We discussed our cleaning plan and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The large surface tool effectively cut through the dirt and removed approximately 95% of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This important stage prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to inspect the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We agreed to return annually to perform a maintenance wash, maintaining the patio’s pristine condition.

Outcome

The improvement was amazing. The patio, once overrun by black lichen stains, was returned to its natural state. The customer was delighted with the outcome, noting a major upgrade in the beauty and comfort of their outdoor space.

Client Testimonial

“The results are fantastic—we’re so happy! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Conclusion

This project exemplifies Mr Clever Clean’s skill in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their original beauty. Our commitment to quality and customer satisfaction ensures outstanding outcomes every time.