Case Study Summary

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Camden Town with a severe black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the outdoor space dull and unappealing. Despite their efforts with a standard home pressure washer, the customer was unable to clean off the grime and had started losing hope. This project summary details how we brought back their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was plagued with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Solution

Upon being called, we immediately conducted a site survey to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and identify the difficulties faced. We discussed our cleaning plan and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The 21-inch flat surface cleaner quickly removed debris and took off most of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This important stage prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to inspect the patio. They were extremely satisfied with the results and did not see any issues. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We agreed to return annually to redo the cleaning, preserving the patio’s beautiful look.

Results

The transformation was amazing. The patio, once overrun by black lichen stains, was returned to its original color and beauty. The customer was delighted with the outcome, noting a significant improvement in the look and functionality of their patio area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Conclusion

This experience demonstrates Mr Clever Clean’s specialization in dealing with severe lichen infestations. By using advanced equipment and specialized solutions, we help bring outdoor areas back to life to their original beauty. Our dedication to top-notch service guarantees outstanding outcomes every time.