Introduction

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a client approached us in Camberley with a severe black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the area dull and unappealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had felt discouraged. This case study details how we renewed their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which failed to make a difference and could not eliminate the stains.

Solution

Upon being reached out to, we quickly conducted a detailed evaluation to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and identify the scope of the project. We discussed our cleaning plan and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we set up our industrial-strength washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The large surface tool quickly removed debris and eliminated the majority of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to break the cycle of organic growth. This essential phase prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to inspect the patio. They were thrilled with the results and did not find any spots that needed more work. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We planned to revisit annually to redo the cleaning, preserving the patio’s spotless appearance.

Transformation

The change was remarkable. The patio, once overrun by black lichen stains, was returned to its original color and beauty. The customer was delighted with the outcome, noting a noticeable difference in the appearance and usability of their outdoor space.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Summary

This experience exemplifies Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we can restore any outdoor space to their best condition. Our focus on excellent results and happy clients ensures exceptional results every time.