Project Overview

At Mr Clever Clean, we specialize in tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Burntwood with a persistent black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the patio less appealing. Despite their multiple tries with a store-bought pressure washer, the customer was unable to clean off the grime and had felt discouraged. This case study details how we renewed their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being contacted, we immediately conducted a site survey to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to examine the severity of the lichen infestation and identify the scope of the project. We explained our approach in detail and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we assembled our industrial-strength washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The advanced cleaner worked through the layers of grime and took off most of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to inhibit new lichen formation. This essential phase stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to inspect the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We agreed to return annually to redo the cleaning, keeping the patio’s spotless appearance.

Outcome

The improvement was stunning. The patio, once dominated by black lichen stains, was returned to its natural state. The customer was delighted with the outcome, noting a significant improvement in the look and functionality of their outdoor space.

Client Testimonial

“We are absolutely thrilled with the results! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio pristine. We strongly recommend them to others!” – Satisfied Customer

Summary

This case study demonstrates Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their original beauty. Our focus on excellent results and happy clients ensures satisfaction every time.