Project Overview

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Burnley with a severe black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the area unsightly and uninviting. Despite their efforts with a store-bought pressure washer, the customer was unable to get rid of the stains and had felt discouraged. This report details how we restored their patio to its former glory.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Our Approach

Upon being called, we quickly conducted a property assessment to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and evaluate the scope of the project. We discussed our cleaning plan and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a large-surface cleaning tool to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The advanced cleaner effectively cut through the dirt and removed approximately 95% of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This crucial step keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to inspect the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We agreed to return annually to redo the cleaning, maintaining the patio’s pristine condition.

Outcome

The transformation was remarkable. The patio, once overrun by black lichen stains, was returned to its bright, clean appearance. The customer was ecstatic with the outcome, noting a significant improvement in the look and functionality of their entertaining area.

Customer Feedback

“We are absolutely thrilled with the results! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This case study demonstrates Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their former glory. Our focus on excellent results and happy clients guarantees satisfaction every time.