Introduction

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Brooklands with a severe black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the patio less appealing. Despite their multiple tries with a store-bought pressure washer, the customer was unable to remove the lichen and had almost given up hope. This project summary details how we brought back their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which only left streaks and could not eliminate the stains.

Solution

Upon being reached out to, we promptly conducted a property assessment to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and evaluate the scope of the project. We discussed our cleaning plan and presented a quote, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and eliminated the majority of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to inhibit new lichen formation. This crucial step keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to inspect the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, preserving the patio’s beautiful look.

Outcome

The transformation was amazing. The patio, once overrun by black lichen stains, was brought back to its natural state. The customer was ecstatic with the outcome, noting a significant improvement in the beauty and comfort of their entertaining area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This project demonstrates Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their best condition. Our commitment to quality and customer satisfaction delivers outstanding outcomes every time.